How Do You Deliver The Videos?

We deliver the videos through FTP or through web download system.

Can I change more than the logo?

Sure. If you'd like more customization for your video, such as color or timing changes, please email us before paying. We will contact you with a quote for the additional work.

What Sizes Can I Make My VIdeo?

We can make your video in almost any size and shape, including; WEB (Any 4:3 or 16;9 ratio, SD (720x486), PAL(720x576), HD (1280x720, 1920x1080). Contact us if you have a custom size.

I Paid for a video... Now What?

We will get in touch with you with the final details or questions before we get started. Prepare your logo or your content for us.

What Type of Files Can I Send To Be Customized?

We prefer vector or high rezolution raster logos for best quality. Acceptable formats include; TIFF, JPEG, PDF, AI, PSD,

What's The Catch?

No Catch. AdHatcher delivers a great product. We customize videos by adding your logo to our premade animation. This process allows us to deliver great looking animation at a low cost and a fast turnaround time. Any changes to timings or colors will be an extra charge depending on the extent of the changes. Please note that you are purchasing a custom video file and not purchasing a service. Payment must be received before any customization is made. By purchasing our product you are agreeing to these terms and conditions. If for any reason you are not satisfied after the product's finalization, you may receive a full refund.

Hey, I have a Question!

We didn't answer your question? Please email us at info@adhatcher.com